RETURN POLICY

Customer satisfaction is important to us. If you are not satisfied with our products, our return policy is stated below:

• Return Period: You can request a return within 30 days after receiving the product.
• Return Policy: The returned item must be in the same condition as you received it, unused, with tags still attached, and in its original packaging. A receipt or proof of purchase is also required for the return.
• Return Request: To initiate a return, please contact us at info@kleinhausmoebel.com . Once your return is approved, we will send you a return shipping label and instructions on where and how to ship your package. Items returned to us without a return request first will not be accepted.
• Questions About Returns: If you have any questions about the return process, please contact us at info@kleinhausmoebel.com at any time.

Company Information:

Company Name: Kleinhaus Furniture Email: info@kleinhausmoebel.com Phone: +905317116117

Damage and Problems

Please inspect your order upon receipt and notify us immediately if the item is defective, damaged, or the wrong item was shipped to you so we can assess the issue and make it right.

Exceptions / Non-Returnable Items

Some types of products cannot be returned, including perishable items (like food, flowers, or plants), specialty items (like special orders or personalized items), and personal care items (like beauty products). Additionally, we do not accept returns for hazardous materials, flammable liquids, or gases. If you have questions or concerns about your specific product, please contact us.

Sorry, we cannot accept returns for sale items or gift cards.

Changes

If you want to get the product you want by returning the product you have, the fastest way is to make a separate purchase for the new product after your return is accepted.

Returns

We will notify you once we receive and inspect your return. If the return is approved, you will automatically be refunded using your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.